Return Policy

Effective Date: [Date of Arrival]

At Todds, we are committed to delivering high-quality children's tricycles and ensuring customer satisfaction. However, due to the nature of our products, returns and refunds are subject to specific conditions. We encourage our customers to carefully review their purchases before confirming their order.

Returns:

Returns are accepted under the following conditions and must be initiated within 7 days of the original purchase date:

1. Significant Damage During Shipping: If your product arrives with substantial damage caused during shipping, please contact customer support immediately at contact@toddslife.com with photographic evidence.
2. Incorrect Item Received: If you receive a tricycle or accessory that is different from what you ordered, please reach out to customer support within 7 days of receiving the product.

Return Process:

To initiate a return, please contact our customer support team at contact@toddslife.com with your order number and a detailed explanation of the issue. If your request meets the return criteria, we will provide further instructions for processing your return.

Refunds:

Approved returns will be processed, and refunds will be issued to the original payment method within 7-10 business days of receiving the returned item.

Shipping Costs:

Customers are responsible for return shipping costs unless the item was incorrectly sent or damaged during shipping. We recommend using a trackable shipping method for all returns to ensure safe delivery.

Contact Us:

For questions or concerns about our refund and return policy, please contact us at contact@toddslife.com or call us at 7303800540.

Thank you for choosing Todds. We appreciate your business and are committed to ensuring your satisfaction.